Policies for Scheduled Tours

 

Gratuity NOT included. If you enjoyed your trip, captain and crew, tips are appreciated!

Cancellation Policy

Tickets are non-refundable unless your tour is cancelled by Harborview Charters, but you may reschedule your tour with at least 24 HOURS notice prior to the scheduled departure time.

Arrival and parking

Please arrive 15 MINUTES before departure time. The boat will depart at your specified time. Please allow yourself enough drive time, time to find our location, and make it down to our boat. Parking is tight at the marina in the warmer months so please be patient. You may drop off guests with/without carry-on items at dock entrance before parking. Allow yourself time to park and walk down to our boat. Please be on time.

Weather Policy

Cancellation due to weather is at Captains discretion only! We will contact you on the phone number provided on the day of your tour if there are any weather concerns/cancellations. The Captain keeps a diligent eye on weather and will inform you in ample time to get you rescheduled. Weather cancellations are 100% refundable if rescheduling is not possible. Isolated/pop-up thunderstorms are a way of life here in the summer months and they may delay us for a few minutes our miss us entirely, so PLEASE SHOW UP UNLESS YOU HEAR FROM US.  

Scheduled Tours

Scheduled Tour departures, dates and times are contingent on/subject to multiple group interest (our minimum passenger requirement) on a given day. Please be flexible with your date range. Cancellations due to our minimum passenger requirement are 100% refundable if rescheduling is not possible. We also reserve the right to use our smaller vessel for group interest fewer than 6 guests, if available.